Updated Date: 10/14/2023
Thank you for choosing Prestige Home Accents for your home decor needs. We are committed to delivering high-quality products to your doorstep with the utmost care and efficiency. Please take a moment to review our shipping policy to understand the terms and conditions regarding the delivery of your orders.
1. Shipping Methods:
We offer a range of shipping options to accommodate your needs:
- Standard Shipping: Our default shipping option, which usually takes 3-7 business days for delivery.
- Expedited Shipping: If you need your order in a hurry, you can choose this option for faster delivery, usually within 2-4 business days.
- Free Shipping: We offer free shipping on orders over a certain amount, and this option may take the same time as standard shipping.
- Orders are processed and shipped from our warehouse within 1-2 business days of placing the order.
- Orders placed on weekends or holidays will be processed on the next business day.
- Shipping costs are calculated based on the selected shipping method, the weight of the items, and the destination.
- The shipping cost will be displayed during the checkout process for your review before finalizing your order.
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order through our website or the carrier's website using the provided tracking number.
- We currently ship within the United States only.
- We do not ship to P.O. boxes, APO/FPO addresses, or international locations.
- Estimated delivery times provided for each shipping method are approximate and not guaranteed. Factors such as weather conditions, carrier delays, and other unforeseen circumstances may impact delivery times.
- In the rare event that your order arrives damaged or is lost during transit, please contact our customer support team within 5 days of delivery. We will work to resolve the issue promptly.
- To ensure successful delivery, please verify that the shipping address provided is accurate. If you need to change the shipping address after your order has been placed, contact us as soon as possible. We will make every effort to accommodate your request.
9. Order Confirmation:
You will receive an order confirmation email once your order has been placed successfully. Please review this email to ensure that all details are correct.
10. Return Policy:
For information on our return policy, please refer to our Return Policy page.
11. Contact Information:
If you have any questions or need assistance, please feel free to contact our customer support team at services@prestigehomeaccent.com.
At Prestige Home Accents, your satisfaction is our priority. We aim to make your shopping experience as smooth and enjoyable as possible. Thank you for choosing us for your home decor needs.
Note: This shipping policy is subject to change, and any updates will be posted on our website. It is your responsibility to stay informed about our policies and practices.